IS IT TIME TO FIRE YOUR CUSTOMERS?
When you need to just get rid of bad customers (and employees)
Header image © Jakrit Jiraratwaro / shutterstock
As Tony explains it, if you’re willing to do business with just anybody, you’re going to have a terrible business.
Ask yourself this question now: Are you running your business like a salesperson or the owner of something truly valuable?
Disengagement doesn’t serve your brand or anyone involved with it. From toxic employees to customers and clients, knowing when its time to end a relationship is a key lesson for anyone serious about creating lasting success.
KNOW WHEN TO HOLD, KNOW WHEN TO FOLD
Learn from Tony’s example on the empowering principle of when to fire or let go of the people holding you back and how to replace them with those who truly desire to be involved.
By protecting the value of your business or service, the perception and worth of your brand will skyrocket, and you will end up delivering more to those who matter most.
Or, to quote Vince Lombardi, “If you aren’t fired with enthusiasm, you will be fired with enthusiasm.”